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17.12.2025

Performance Marketing 2.0: The Metrics That Actually Matter

CTR, CPC, and likes are no longer indicators of success.
In 2025, digital marketing has entered a new era where results - not traffic - define effectiveness.

We now live in the era of Performance 2.0, where businesses move beyond click reports to measuring real profit, return on investment, and customer value.

In this article, we’ll explore which metrics truly matter, why many companies still misinterpret them - and which tools you should implement today.
What’s Changed in Performance Marketing
  • Before:
    “The goal was to get more clicks and cheaper leads.”
  • Now:
    “The goal is to turn leads into profit - and bring them back again.”
  • The old performance model focused on surface-level metrics: CTR, CPC, CPM.
    But those numbers don’t reveal what happens after the click.

    Now it’s crucial to track the entire funnel - from first touch to repeat purchase.
The Metrics That Really Matter in 2025
  • 1. ROMI (Return on Marketing Investment)
    How much profit you generate per euro invested.

    Example:
    If you spend €10,000 and earn €35,000, your ROMI = 250%.
    This is the primary KPI for executives and business owners.
  • 2. CAC (Customer Acquisition Cost)
    The average cost to acquire one paying customer.

    It’s vital to include all channels - not just paid ads, but also content, SEO, and email.

    If your CAC is higher than your average order value - your business is losing money, regardless of CTR.
  • 3. LTV (Lifetime Value)
    How much revenue one customer brings over their full lifecycle.

    In 2026, LTV is the growth lever.
    You can’t always reduce CAC - but increasing LTV through upsells, subscriptions, and loyalty programs multiplies profits.

    Example:
    If LTV = €900 and CAC = €300, your ROI per customer is 3x.
  • 4. Conversion Rates by Funnel Stage
    Instead of looking at overall website conversion, track:
    • Lead → Call conversion rate
    • Call → Deal conversion rate
    • First → Repeat purchase rate

    Only then can you spot where the funnel is leaking.
  • 5. Payback Period
    How long it takes to recover the cost of acquiring a customer.

    Example:
    If Payback = 2 months and LTV spans 12 months, you’re in a sustainable growth zone.
  • 6. Engagement Rate (ER) 2.0
    Not just likes - but engagement relative to target reach.

    AI tools (e.g., Metricool, Notion AI Reports) help track real interactions, not vanity metrics.
Why CTR and CPC No Longer Matter (Alone)
CTR = “Someone clicked.”

But a click doesn’t mean interest, intent, or profit.

Sometimes a higher CPC from a high-intent segment brings valuable clients,
while cheap clicks just flood your site with low-quality traffic.

The focus has shifted from click price to customer value.
How to Implement Performance 2.0
  • 1. Set Up Full-Funnel Analytics
    Use GA4, CRM, CAPI, Looker Studio - all data must flow into one system.
  • 2. Bridge Marketing and Sales
    Performance doesn’t exist without alignment between ads and CRM.
    TACTUS helps implement this via ClickUp, Zoho, HubSpot.
  • 3. Rethink Your Team’s KPIs
    Move the focus from CTR and clicks to CPA, LTV, and ROMI.
  • 4. Use AI-Powered Reports and Dashboards
    AI uncovers patterns and predicts ROI by channel.
  • 5. Optimize the Funnel - Not Just Ads
    Focus on site UX, forms, communication quality - not just ad creatives.
Case Study: What This Looks Like in Practice
Client:
B2C online service, operating across Europe

Problem:
High CTR (3.8%), but low sales

Solution:
Implemented full-funnel analytics, CRM integration, and reallocated budget based on LTV.

Results:
  • ROMI increased from 92% to 248%
  • CAC decreased by 34%
  • LTV grew by 22%